Run Surface 4 diagnostic toolkit

Run Surface 4 diagnostic toolkit

Information

Use the instructions below to run the Surface Diagnostic Toolkit in case of malfunction with a device.

Steps

  1. Click Start button and search Surface Diagnostic Toolkit and run it. If it is not found you can open the Window Store app and download it.
  2. In the Surface Diagnostic Toolkit app follow the on screen prompts to conduct a test of the machine which should take approximately 15 minutes to carry out.

Report any error codes to support for analysis.

Further information

    • Related Articles

    • Microsoft - Run control panel items using the run command reference

      Problem You would like an efficient way to run Windows Control panel items via the Windows Run command or DOS command line. Resolution Below are the commamds necessary to run control panel items directly from the windows Run command Windows+R should ...
    • Adjust screen brightness on Microsoft Surface 4 tablet

      Information To adjust screen brightness you must use the hotkeys below which may not be marked for this functionality. Applies to Surface 4 Surface 3 Hotkeys Fn+Del = increase brightness Fn+Backspace = decrease brightness Other info Adjusting Surface ...
    • Laptop HP - Run component hardware tests (UEFI)

      Problem An HP laptop is suspected of having problems with hardware and you wish to run hardware diagnostics independantly of Windows to identify the problem. Applies to Laptop - HP Resolution Note This document assumes UEFI diagnostics are already ...
    • Microsoft - Boot Microsoft Surface tablet using Windows Recovery media

      Problem A Microsoft Surface user needs to boot using a USB Recovery media to reinstall their Windows. Applies to Microsoft Surface tablet Resolution Shut down your Surface if it is currently running. Connect the supplied USB boot media to the Surface ...
    • Apple - Run Apple hardware diagnostics for Macs

      Problem You need to run a hardware diagnostic to check for hardware faults. Applies to Macbook Resolution Most Mac models purchased from late 2020 onwards will be Apple Silicon based hardware. If the Mac has been purchased before this time it might ...