Problem A customer wishes to format the flashdisk to erase all data on it. Resolution The format option is in the Utilities menu, using this will erase all information on the SensePlayer flashdisk. The format option can also erase data on any SD card ...
Problem A customer wishes to update their BrailleSense 6 but is unable to use the online update facility. Firmware Current firmware 2.1 Applies to HIMS BrailleSense 6 (H632B) HIMS BrailleSense 6 Mini (H620B) Detail In some cases customers may not be ...
Problem A customer wishes to update their SensePlayer offline using an attached USB stick or SD card. Applies to SensePlayer Resolution Using online firmware update feature is recommended for most users, however if this is not possible and you need ...
Problem: You are attempting to use an SD card with the QBraille XL Braille display but when entering the Notepad app you greeted with the error “SD card dos not exist”. Resolution: Here are some points to consider when troubleshooting this issue. • ...