Microsoft - Run windows SFC and DISM commands (Windows 10/11)

Microsoft - Run windows SFC and DISM commands (Windows 10/11)

Problem

You need to repair some part of the Windows 7.0/10 operating system.


Applies to

  1. Microsoft Windows 10/11

Resolution

You may use the System File Checker SFC to solve some basic problems with Windows using the steps below:


Using the mouse

  1. Click Start button to open search, then enter “command prompt” .
  2. In the list of found items right click "command prompt" and choose Run As Administrator.
  3. At the prompt click Yes button to continue.
  4. In the command prompt window type in the command below and press ENTER to proceed:

    DISM /Online /Cleanup-Image /RestoreHealth

  5. Allow the above command to complete which may take some time before running the next command when the promkpt returns.
  6. Then enter the command below, then press ENTER:

    sfc /scannow

  7. Allow the above command to be processed which may take some time.
  8. When the prompt returns click the close button on the window and then restart the comp[uter. 

Using the keyboard

  1. Press WINDOWS key to open Start menu search, then enter the Command Prompt.
  2. Then use the cursor keys to find Command Prompt and press SHIFT+F10 and select Run As Administrator then press ENTER. 
  3. At the prompt type in the command below and press ENTER to proceed, then allow time for the command to process:

    DISM /Online /Cleanup-Image /RestoreHealth

  4. After the first command completes, enter this command and press ENTER and allow this command to process also:

    sfc /scannow

    When the prompt returns you can close the window using ALR+F4 and then restart the computer.  


Notes
Note
If durring the above steps you are presented with a prompt requesting login credentials this usually means that the system is protected by IT Staff who must enter these credentials to provide system access.  Please contact your local IT staff for help.

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