Corporate
FS Auth – Message posted “Your license has changed…”
Problem When starting a Freedom Scientific BLV software product JAWS/ZoomText/Fusion a message box is posted stating that the license has changed, example screenshot below. Resolution This message indicates that there is a difference in the license ...
FS Auth - Authorization of Freedom Scientific products on Windows Server platforms
Problem A JAWS/ZoomText/Fusion customer is attempting to use their license on a Windows Server platform directly (not via Remote Access) and experience problems authorizing the product on Windows Server platform. Resolution A network license is ...
JAWS - Manually create a authorisation file
Problem You need to install an authorisation for a JAWS install. You need to manually install authorisation for a machine that is not connected to internet. When attempting to activate manually you get error validating license code and the license is ...
Ports for multi-user authorisation
Information The following ports are required to be opened in a corporate firewall for online authorisation, or multi-user network authorisation. File Connection type Incoming port Outgoing port jfw.exe UDP 5093 5093 jfw.exe UDP 5094 5094 CAUtil.dll ...
FS Auth - Repeated request for restart
Problem A Freedom Scientific product JAWS/ZoomText/Fusion upon launch immediately posts a message asking the user to restart the machine. After restarting the same message pops up without the product every running. Resolution Unless a Freedom ...
Authorisation Troubleshooting
Problem You encounter an error message somewhere in the authorisation stage with JAWS/Zoomtext/Fusion products. Resolution: The following is taken from the troubleshooting page: ...