Account
Microsoft – Windows sign in PIN/password no longer being accepted
Problem A problem may arise when Windows no longer accepts either a biometric fingerprint or PIN to sign into Windows. This may be due a change in security settings. Applies to Windows 11 Resolution You can attempt to get into safe mode and use the ...
Microsoft – Change sign-in password
Problem A user would like to change their Windows sign-in password. Applies to Windows 11 Resolution You can use the steps below to change the sign in password in the Settings app. Click the Windows Start button and choose Settings. If necessary type ...
Microsoft – Add common locations to Windows 11 Start menu
Problem Users new to Windows 11 may notice that links to common locations are missing from the start menu. Applies to Windows 11 Resolution In its default state the Windows 11 Start menu is missing links to some common locations. This may be ...
Microsoft – Prevent Windows prompting to set up OneDrive backup
Problem A user running Windows 11 receives a message prompting them to set up OneDrive backup on their PC or laptop after updates are installed. Applies to Windows 11 Detail Typically after a Windows update are installed Microsoft may prompt the user ...