General
WeWalk – Firmware bug version 2.43.1 and 3.43.1 causing problems
Problem A WeWalk user encounters a problem with their WeWalk unit producing continuous random sound, distorted speech and/or the unit may fail to turn off when commanded.. Applies to WeWalk 2 Resolution In March 2026 WeWalk develoopers have ...
WeWalk – Unable to power on/operate whilst charging
Problem When WeWalk is placed on charge a user may encounter a problem where when pressiong power whilst charging the unit shuts down immediately after power on. Applies to WeWalk 2 Resolution In a recent firmwasre update WeWalk have updated the ...
WeWalk – Obstacle detection hints
Problem A customer using a WeWalk has problems with the obstacle detection feature on their WeWalk unit. Applies to WeWalk 2 Resolution Please find below information regarding the obstacle detection feature for the WeWalk hardware. Purpose The ...
WeWalk – General GPS information
Problem A WeWalk customer experiences problems whilst using their WeWalk for navigation. Applies to WeWalk 2 Resolution The following information below provides some useful information which may help in understanding general GPS navigation and ...
WeWalk – Change directions repeat preferences
Problem A WeWalk user wishes to change their directions repeat preferences because they experience too many or too few notifications whilst navigating. Applies to WeWalk app (IOS/Android) Resolution You can change how often the WeWalk app provides ...
WeWalk – Sounds and indicators
Problem A WeWalk 2 user wishes to become familiar with the available audible indications for functions and operation modes. Applies to WeWalk 2 Resolution The below table details the audible indicators produced by WeWalk to indicate different ...
WeWalk – New users getting started
Problem A WeWalk customer has received their WeWalk 2 order and wnats information to get started with their new roduct. Applies to WeWalk 2 Resolution WeWalk offer a number of helpful resources for new WeWalk users: Getting Started With Your Smart ...