Duxbury - License support for dual OS platforms?

Duxbury - License support for dual OS platforms?

Problem

A customer who has a DBT license or considering a purchase of one wishes to know if the license supports more than one platform eg.  Windows and Mac OS.

Applies to

  1. Duxbury Braille Translator (DBT)

Resolution

The license for Duxbury Braille Translator either supports a single platform.  Therefore the customer must purchase the correct license for the computing platform they wish to use (Windows or Mac OS).  If they wish to use the software on Windows and Mac a license for each platform must be purchased. 

  1. NAV 10899 - Duxbury Braille Translation (Windows)
  2. NAV 26372 - Duxbury Braille Translation (Mac)

If a license has been brought recently and has not already been activated contact Technical Support for assistance on 01604 798 000 or email support@sightandsound.co.uk.
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