FS Install - Common errors and solutions (JAWS/ZoomText/Fusion)

FS Install - Common errors and solutions (JAWS/ZoomText/Fusion)

Problem

You are running into a problem resulting in an error with a Freedom Scientific BLV product installer JAWS/ZoomText/Fusion.

Applies to

  1. JAWS
  2. ZoomText
  3. Fusion

Resolution

  1. Error 80070643 is posted during install
  2. Error 8A280A12 posted during install
  3. Error installing ‘DotNet6DesktopRuntime’
  4. Error 'You cannot install this product...'

Further information

  1. JAWS Quick Start Guide (text file)
    • Related Articles

    • Jaws - Common problems and solutions

      Problem A JAWS installation require troubleshooting to resolve problems with the installation. Applies to JAWS Resolution Discussed below divide by problem are symptoms and potential troubleshooting measures or solutions to common problems. JAWS ...
    • Freedom Scientific – Remote Access (JAWS/Fusion)

      About Freedom Scientific offer the a Remote Access feature on their JAWS and Fusion license products. This add-on license option provides the capability to access and control a another computer from their own workstation over common remote access ...
    • FS Install - Disable external services for JAWS/ZoomText/Fusion installations in secure environments

      Problem Security conscious organisations/sites may with to customise or disable online features for Freedom Scientific products. Applies to JAWS ZoomText Fusion Resolution From version 2021 upwards it is possible to disable JAWS/Zoomtext/Fusion use ...
    • FS install - error 80070643 troubleshooting

      Problem During installation of the latest version of a Freedom Scientific product may fail/roll back changes and then display the error 80070643 on screen. Detail Below is an example screenshot you may see for this problem. Affected products ...
    • FS Auth – Sentinel server activation “Freedom Scientific Connection Error”

      Problem When attempting to activate a Network License the error message “Freedom Scientific Connection Error” stating “There is an error with your internet connection” is displayed. Applies to JAWS ZoomText Fusion Resolution The error stated is ...