FS Install - Common errors and solutions (JAWS/ZoomText/Fusion)

FS Install - Common errors and solutions (JAWS/ZoomText/Fusion)

Problem

You are running into a problem resulting in an error with a Freedom Scientific BLV product installer JAWS/ZoomText/Fusion.

Applies to

  1. JAWS
  2. ZoomText
  3. Fusion

Resolution

  1. Error 80070643 is posted during install
  2. Error 8A280A12 posted during install
  3. Error installing ‘DotNet6DesktopRuntime’
  4. Error 'You cannot install this product...'

Further information

  1. JAWS Quick Start Guide (text file)
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