Problem

Resolution

1. The following methods work for both ILM or Dongle Authorisation.  If authorisation is not present or insufficient for the version running, the serial number 801 is displayed to indicate the product is running in 40 minute demo mode. 
   
2. Use the steps as appropriate to the keyboard that JAWS been set to, use number pad INSERT for desktop mode or CAPSLOCK for laptop mode for the JAWSKey.
   

Method 1 – Using desktop hotkeys

1. Press JAWSKey+J to open JAWS interface.
2. When using JAWS in a window press ALT+H and then down arrow to About JAWS and press ENTER.
3. When using JAWS context menu press JAWSKey+J then down arrow to About JAWS and press ENTER.
4. Information regarding version and serial number, any SMA counts and options will then be read out automatically. 
5. If you miss any information press JAWSKey+B or use speech history hotkey JWSKey+SPACE followed by letter H, then use cursor keys to review and/or copy the information to a document. 
   

Method 2 – Using laptop keystrokes

1. Press CONTROL+JAWSKey+J to open the JAWS interface.
2. When using JAWS in a window press ALT+H and then down arrow to About JAWS and press ENTER.
3. When using JAWS context menu press JAWSKey+J then down arrow to About JAWS and press ENTER.
4. If you miss any information press JAWSKey+B or use speech history hotkey JAWSKey+SPACE followed by letter H, then use cursor keys to review and/or copy the information to a document. 

Note

If when checking the about screen the product serial number is shown as 801 this indicates the product is not authorised yet and is running in demo mode, time left on the demo is also indicated.