MBT - Error 32/33 spoken when attempting to enter text

MBT - Error 32/33 spoken when attempting to enter text

Problem

When entering text into the MB Tutor error 32/33 is spoken back by the unit.

Applies to

  1. Moutbatten Tutor (MBT(

Resolution

If this problem is discovered in a unit out in the field the unit will need to come back to base for repair.

Details:

Harpo provides the following analysis:


Quote
Error 32/33 was discussed during our technical training, but as a reminder here you have technical training recording - from about 31:00 minute you can see how to dismantle the device and then how to adjust the head sensor (error 32/33)


On the basis ot testing determine the error spoken; then depending make the adjustments below accordingly: 
  1. Error 32 - turn the potentiometer knob to the right to change the head sensitivity.
  2. Error 33 - turn the potentiometer knob to the left to change the sensitivity of the head.

Please reset the device with the side button after each rotation.


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