OrCam resets

OrCam resets

Information

If Orcam is not working as expected use the hard reset procedure below.

Hard reset

Warning

Using the hard reset will erase user data and settings.Connect the Orcam to its charger for external power.

  1. On the Orcam main unit press and hold the power button for 20 seconds.
  2. After 20 seconds release the power button, the reset should be completed and Orcam returned to normal operation.

    • Related Articles

    • Mountbatten - Reset procedure

      Problem A Mountbatten is not working as expected, a reset may fix the problem. Applies to Mountbatten Mountbatten Whisperer Resolution Use the methods below to carry out Mountbatten resets. Warning! This procedure is not applicable to the Mountbatten ...
    • No laser pointer on Orcam Read

      Problem When you press the button to operate the laser pointer it fails to operate. Resolution We have discovered through experience that putting the Orcam through a hard reset. This will erase any settings made by the user.
    • Smartvision 3 - Resets

      Problem a customer SmartVision phone is not working as expected. A common troubleshooting step would be to use one of the reset methods to fix the problem. Applies to SmartVision 2/3 Resolution Use one of the resets as appropriate below, be aware ...
    • MB Tutor - Resets for Mountbatten Tutor

      Problem MB Tutor is not running as normal or is unresponsive Resolution Please review the resets and any related warnings below and choose appropriate to the need. Method 1 - Settings Reset Use this method when there appear to be problems with the ...
    • Polaris reset

      Problem: The Polaris notetaker is suddenly functioning erratically or not as expected. Resolution: You can reset the Polaris to see if this will resolve the issue: Method 1: if the unit will start and you can access the menus Press F1 to open the ...