JAWS - Outlook profile selection does not speak with JAWS arrow keys

JAWS - Outlook profile selection does not speak with JAWS arrow keys

Problem

You have set Outlook to allow users to select multiple profiles. When you attempt to change the selection in the drop down by pressing arrow keys JAWS does not speak.


Applies to

  1. JAWS

Resolution

This problem is a known issue as of JAWS 2022 November update. Try updating to the latest version of JAWS 2022 and this should be reslolved, if not, This should be resolved in the latest version of JAWS 2023 and above.


    • Related Articles

    • JAWS fails to read text entered into Outlook compose message window

      Problem: When editing in the compose message windo of Microsoft Outlook the customer is unable to hear back text from JAWS reading keys eg, lefft/right or up/down arrow keys etc. Resolution: In order for reading to work correct the Microsoft VBA ...

    • JAWS - Saving Outlook attachments

      Problem A JAWS user needs a method to save attachments to somewhere in their documents folder. Resolution In Outlook open the message that has the attachments to be saved. Then press ALT+F to open File then use down arrow to locate Save Attachments ...

    • JAWS – Move mail folders in Outlook

      Problem A JAWS user working with Microsoft would like to move the location of a particular user created mail folder to another location within the Outlook folder structure. Resolution Press CONTROL+Y and use arrow keys to locate the folder to be ...

    • Make JAWS speak the control state first

      Problem A JAWS/Fusion user may wish to have JAWS speak the state of the control before announcing the item name. This is a characteristic of WindowEyes screen reader and some may prefer this presentation. Applies to JAWS Fusion Application When using ...

    • JAWS – Quit applications from JAWS task list dialogue

      Problem A JAWS user has very many open program and document windows open, and pressing ALT+F4 on each is very time consuming and would like to find a quicker way to close many windows. Applies to JAWS Fusion Resolution Customers may be aware of the ...