Outlook profile selection does not speak with JAWS arrow keys
Problem
You have set Outlook to allow users to select multiple profiles. When you attempt to change the selection in the drop down by pressing arrow keys JAWS does not speak.
Resolution
This problem is a known issue as of JAWS 2022 November update. Try updating to the latest version of JAWS 2022 and this should be reslolved, if not, This should be resolved in the latest version of JAWS 2023.
Related Articles
JAWS fails to read text entered into Outlook compose message window
Problem: When editing in the compose message windo of Microsoft Outlook the customer is unable to hear back text from JAWS reading keys eg, lefft/right or up/down arrow keys etc. Resolution: In order for reading to work correct the Microsoft VBA ...
JAWS - Saving Outlook attachments
Problem A JAWS user needs a method to save attachments to somewhere in their documents folder. Resolution In Outlook open the message that has the attachments to be saved. Then press ALT+F to open File then use down arrow to locate Save Attachments ...
JAWS – Move mail folders in Outlook
Problem A JAWS user working with Microsoft would like to move the location of a particular user created mail folder to another location within the Outlook folder structure. Resolution Press CONTROL+Y and use arrow keys to locate the folder to be ...
Make JAWS speak the control state first
Problem A JAWS/Fusion user may wish to have JAWS speak the state of the control before announcing the item name. This is a characteristic of WindowEyes screen reader and some may prefer this presentation. Applies to JAWS Fusion Application When using ...
JAWS - Outlook settings changes for screen reader users
Problem The current Outlook default settings do not suit the needs of a JAWS user. Resolution Below are area where users may require adjustment of Outlook display settings. Disable reading pane By default Outlook has the reading pane enabled but this ...