Reinstalling Mindjet Mind Manager software

Reinstalling Mindjet Mind Manager software

Problem:

Mindjet Mind Manager software is not installed or does not work and needs to be reinstalled.

Resolution:

Mindjet software downloads are protected by a log in, here is how to access the download:

  1. Right click the start button and choose "apps and features".
  2. Then scroll or search in the list of apps for Mind Manager and uninstall the copy you have that is not working.
  3. Then open a browser and go to this site: https://accounts.matchware.com/dsa
  4. Enter your product serial number in lower case and click through.
  5. If the web page says the license is in use "login" link.
  6. If you know what credentials you used to register your Mind Manager sign in with them to access the download.
  7. If you do not know you should have a link to register as well after which you should be able to download.
  8. Once you have the download run the installer and follow the instructions.
  9. Then run the Mind Manager software and you may be asked for your serial number as above to activate again.

    • Related Articles

    • Mindjet - Mind Manager serial number formats

      Problem After installation the Mind Manager license key does not validate after entry. Resolution Please see below for product key format by version. MindManager Windows 23 The format for the product key is always as below: ...

    • Mind Manager – Crashing behaviour in restricted environment

      Problem A customer typically in an organisation where limited accounts and higher security are used Mind Manager crashes when carrying out basic tasks such as adding a new tag in a project. Applies to Mind Manager Resolution The instructions below ...

    • Microsoft - Reinstall current device driver

      Problem A Windows system device is not working as expected. Resolution Below procedure allows you to reinstall the current device driver for a component if it has become non-functional. This sometimes will fix the problem. If the above fails it may ...

    • Grammarly – Download, install or re-install software

      Problem DSA customer needs to reinstall their Grammarly software. Note New Grammarly Premium customers installing for the first time should have been sent an invitation email with redemption code. This will be required to set up Grammarly Premium ...

    • Asus Vivobook A509JA webcam is not working

      Problem No camera output is available using the Asus A509JA webcam. Resolution • Check device manager for the follow device name: USB 2.0 VGA UVC WebCam • If the driver is not showing use the steps below to install the driver back onto the system. ...