JAWS - Script error when opening math content in a browser

JAWS - Script error when opening math content in a browser

Problem

When you encounter an equation and press ENTER to read it the browser posts a script error and you are unable to access the math content.

The problem may show as in the screenshot below:



Resolution

  • JAWS/Fusion 2022 customers should obtain the June update 2206 which should resolve the problem.
  • Apply the fix below manually to resolve the problem.

Note
Users on restricted accounts may need to be logged on with administrator credentials to apply the below fix.

  1. Download the file, MathJaxFiles.zip containing the updated file forcing JAWS to use the compatible version of MathJax.
  2. Then copy the two files in this ZIP folder and paste them into C:\Program Files\Freedom Scientific\JAWS\2022.
  3. Choose the option to replace the files when you get the overwrite prompt.
  4. Then restart your computer and the problem should then be resolved.

Reference:
https://support.freedomscientific.com/Support/TechnicalSupport/Bulletin/1791