SmartVision 3 - Loss of speech in Gmail app

SmartVision 3 - Loss of speech in Gmail app

Problem

When in the Gmail app on SmartVision 3 user encounters a problem where speech will be lost and may  not return.

Applies to

  1. SmartVision 3

Resolution

This problem is under investigation.  Currently the best solution is to conduct an accessibility reset to restore speech access.  Proceed as below:

  1. Open the Phone application and select Dial number.
  2. Then enter the code:  *#111#
  3. The phone will then conduct a settings reset and restart after which you may make any required adjustments to speech settings.

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