Viewplus – SpotDot housing open error (internal)

Viewplus – SpotDot housing open error (internal)

Problem

A customer has a SpotDot embosser that produces a housing open warning when the housing is closed.

 

Resolution

This problem may occur when either the housing is open or if lid is not lifting properly.
Please check the following:
  1. Check if the plastic block on the side of the lid has broken off.
  2. Check if the lever that it pushes down on is broken or bent.

Note
Although it is likely the embosser requires a repair it may be possible to temporarily resolve the problem the sensor using a folded piece of paper (refer to illustration below).


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