WeWalk – New compass function added in Firmware
Problem
A WeWalk user who has updated their unit with the September 2025 update wishes to know more about ther new compass funcionality.
Applies to
- WeWalk 2
Resolution
At the beginning of September 2025 a new WeWalk firmware update was released to the public which enables a compass feature to help with providing better navigation feedback. However, some calibration is required before use.
- Make sure Smart Cane 2 is properly attached to the white cane.
- In an outdoor area, hold the cane at a walking angle of about 45–55 degrees, with the side containing four buttons facing upward and the side with two buttons facing right.
- On the right side, press and hold the button located below the obstacle detection button until you hear the beep.
- While keeping the cane at the walking angle, slowly rotate in a circle together with the cane.
- When you hear three beeps, the calibration process is complete.
IMPORTANT!
This improvement is currently available only on iOS. Work on the Android version is still in progress.
Notes
- If you notice that the compass is not working correctly, you can repeat the calibration by following the same steps.
- If you cannot calibrate right now, you will see this alert again when you reconnect the app and the cane.
Related Articles
WeWalk – Obstacle detection hints
Problem A customer using a WeWalk has problems with the obstacle detection feature on their WeWalk unit. Applies to WeWalk 2 Resolution Please find below information regarding the obstacle detection feature for the WeWalk hardware. Purpose The ...
WeWalk - Smartphone app does not prompt to update WeWalk firmware
Problem When attempting to seek an available firmware update the WeWalk app fails to notify the user or progress to updating WeWalk firmware. Applies to WeWalk Resolution When the WeWalk is powered on and the IOS or Android WeWalk smartphone app is ...
WeWalk – General GPS information
Problem A WeWalk customer experiences problems whilst using their WeWalk for navigation. Applies to WeWalk 2 Resolution The following information below provides some useful information which may help in understanding general GPS navigation and ...
Focus V - Update firmware procedure (Focus 5th Generation)
Problem A customer wishes to ensure their Focus Gen 5 Braille display firmware is up to date. Resolution Please review important information below before updating Focus firmware. Before updating Make sure you have a USB cable Make sure JAWS is ...
ZoomText – Live Text View (New Feature in 2025)
Problem A ZoomText would like to understand the new Live Text View feature in ZoomText 2025 March update. Applies to ZoomText 2025 Resolution ALERT! In order to use Live Text View feature in ZoomText you must be runnig version 2025.2502.63 or later. ...