Dev
Microsoft – Adjust Outlook email font options
Problem A customer needs to customise the display fonts used when drafting email in Microsoft Outlook. Applies to Microsoft Outlook Application a frequently requested adjustment is for the font used whilst editing emails to be made more readable by a ...
HP - Locate power button on G255 G9 laptop
Problem A user with low vision/blindness cannot locate the power button for the laptop. Applies to HP G255 G9 laptop Resolution For users with vision, the power button is a narrow rectangular button on the left situated just above the QWERTY keyboard ...
JAWS – Microsoft Teams scripts
Problem A customer is looking for better support of Microsoft Teams with JAWS Applies to JAWS and MS Teams About JAWS ships with a functional set of scripts for Teams which will be adequate for most users. For more advanced work users may wish to ...
Texthelp – Signing into Read and Write
Problem After installing you must sign into an account before you can use Read and Write but you do not have a Microsoft or Google account. Applies to Read & Write Resolution Customers are invited to sign in with one of the listed services in order ...
JAWS – Use hotkey to speak cell location and contents
Problem A JAWS user wishes to enquire the cell position and contents without moving the cell pointer. Applies to JAWS Resolution Please use the hotkey JAWSKey+C Pressing the keystroke will cause JAWS to echo cell position and content regardless of ...
Adobe – Customize document colours
Problem A user wishes to change the default document colours in Adobe Reader to suit their needs. Applies to Adobe Reader Resolution By default Adobe does not follow changes to Windows colour settings like Hi-Contrast, instead changes are required ...
Microsoft – Create a System Information file
Problem You have a computer problem and need to provide more details about a system. Applies to Microsoft Windows Resolution A System Information file can be a convenient way to transmit a useful amount of information for analysis. Open Start and ...
Minivision 2 - Audio getting started guide
Problem A Minivision 2 user would like to access an audio getting started guide for the Kapsys SmartVision 2 mobile phone. Resolution Sight & Sound have put together an audio guide to help new Minvision 2 users get started with their phone. A link to ...
JAWS - Is there a separate download for Professional license?
Problem One of the following questions arise out of installing/activating JAWS on a PC: An IT technician wants to know if there is a separate download for JAWS Professional license. When JAWS launches it says "JAWS Professional" when a user has a ...
SensePlayer – Update firmware offline (using a USB drive or SD card media)
Problem A customer wishes to update their SensePlayer offline using an attached USB stick or SD card. Applies to SensePlayer Resolution Using online firmware update feature is recommended for most users, however if this is not possible and you need ...
SmartVision 3 - Remove battery
Problem A SmartVision 3 user wishers to know whether the internal battery can be removed/replaced. Applies to SmartVision 3 Resolution The SmartVision 3 no longer has a user removable battery. Should this part need replacing it must be replaced by ...
Mac OS – Repair disk permissions
Problem A customer is experiencing some problems with their Mac which may be the result of faulty disk permissions. Resolution Click Finder icon on the dock. Click Applications in the Finder side bar. Then open Utilities > Disk Utility. Then click ...
Adobe – Creating accessible PDFs
Problem A developer or document author are seeking information about available resources for creating accessible PDF documents for use with Screen Readers and other AT software eg. JAWS/ZoomText/Fusion etc. Resolution Adobe produce online ...