Update
Polaris battery reset for charge issues
Problem: The Polaris batterry does not seem to charge fully and sticks well below 100 percent even when left on charge for over eight hours. Resolution Disconnect the AC adaptor and remove the battery from the Sense notetaker. Press the power button ...
Polaris - Update firmware offline
Problem A user wishes to update Polaris firmware using offline method. Applies to HIMS Polaris Resolution Below are steps to update Polaris offline. These steps can be used for both Polaris and Polaris Mini notetakers. Note You must have an SD card ...
Update Polaris firmware online
Information Below is the procedure for updating Polaris online. Note 1 You cannot cancel the update once it has started. You must not reset the unit during an upgrade. You must keep the unit connected to AC power throughout the upgrade process. We ...
Polaris - Unable to update using offline update procedure
Problem Unable to update Polaris using offline update procedure. Applies to HIMS Polaris Resolution One may proceed with an offline firmware update, you will need the following to hand: Polaris notetaker connected to mains. Access to the binary file ...