Update
Polaris battery reset for charge issues
Problem: The Polaris batterry does not seem to charge fully and sticks well below 100 percent even when left on charge for over eight hours. Resolution Disconnect the AC adaptor and remove the battery from the Sense notetaker. Press the power button ...
Update Polaris firmware offline
Information Below are steps to update Polaris offline. These steps can be used for both Polaris and Polaris Mini notetakers. Note You must have an SD card or USB drive on which the binary update file has been placed before upgrading. Offline upgrade ...
Update Polaris firmware online
Information Below is the procedure for updating Polaris online. Note 1 You cannot cancel the update once it has started. You must not reset the unit during an upgrade. You must keep the unit connected to AC power throughout the upgrade process. We ...
Unable to update Polaris using offline update procedure
Problem: Unable to update Polaris using offline update procedure. Problem Details: When attempting to update a Polaris notetaker using the offline update, the notetaker is unable to find the BIN file on USB media even though it is viewable in File ...