Error
Viewplus – SpotDot housing open error (internal)
Problem A customer has a SpotDot embosser that produces a housing open warning when the housing is closed. Resolution This problem may occur when either the housing is open or if lid is not lifting properly. Please check the following: Check if the ...
Viewplus – Diagnosing SpotDot embosser problems using driver diagnostic information
Problem A customer using a Viewplus SpotDot has a front panel error from the embosser and needs further information regarding the error condition. Applies to Emprint SpotDot Resolution use either set of instructions to view any possible error codes ...
Viewplus - Clear SpotDot paper jams
Problem A SpotDot embosser has a paper jam alert. Resolution Paper jams can occur in the main body of the embossing printer or in the rear paper path extender. To check and clear paper jams please follow the steps below. Note: Always pull the paper ...
Viewplus – Audible alerts
Problem A user wishes to know the meaning of the various audible alerts the Viewplus Stpotdot will sound. Resolution Below are a list of SpotDot audible error codes. Paper Out – (High-Low) Load new print media to the input tray and press the cancel ...