ZoomText - Setup error 8007015E

ZoomText - Setup error 8007015E

Problem

When run the ZoomText setup fails with the error code 8007015E and requesting a restart each time the setup is run. The error still posts even after complete removal and reinstall.


Resolution

The following notes have been give to us by the developer to try to resolve the issue.

  1. In Windows 10 open Start menu and choose the “Restart” to perform a restart only (not ‘Sign out’ or ‘Shut down’).
  2. Then try the setup again.
  3. Edit the following registry keys which set the "RebootRequired" flag under the HKEY_LOCAL_MACHINE below: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall.
  4. Then remove the following key key “{6d1e704c-4163-4cae-834a-e4ce086d9cb7}.RebootRequired”.
    Note: the first part of the key will be different depending on the version of the Setup Package you are using. Deleting the key should allow the next setup run to continue.

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