FS Install – Error installing MicrosoftDotNet8DesktopRuntime
Problem
When running a Freedom Scientific installer for JAWs/ZoomText/Fusion an error is posted during installation for component MicrosoftDotNet8DesktopRuntime.
Applies to
- JAWS/ZoomText/Fusion
Resolution
From version 2025 onwards Freedom Scientific install Microsoft Dot Net 8 components into the Windows system. If the installer encounters incompatible versions of these components the installation may be unable to continue. To resolve this problem:
Using a mouse
- Right click Start button then choose Installed Apps.
- In the list locate and remove both instances:
Microsoft Windows Desktop Runtime 8.x (x64)
Microsoft Windows Desktop Runtime 8.x (x86)
- Once removed run the Freedom Scientific product installer again to complete installation.
Using the keyboard
- Press WINDOWS+X to open the special start menu.
- Then select Installed Apps, then press ENTER.
- Search for and remove each item below:
Microsoft Windows Desktop Runtime 8.x (x64)
Microsoft Windows Desktop Runtime 8.x (x86)
- Once removed run the Freedom Scientific product installer again to complete installation.