FS Install – Error installing MicrosoftDotNet8DesktopRuntime

FS Install – Error installing MicrosoftDotNet8DesktopRuntime

Problem

When running a Freedom Scientific installer for JAWs/ZoomText/Fusion an error is posted during installation for component MicrosoftDotNet8DesktopRuntime.

Applies to

  1. JAWS/ZoomText/Fusion
 

Resolution

From version 2025 onwards Freedom Scientific install Microsoft Dot Net 8 components into the Windows system.  If the installer encounters incompatible versions of these components the installation may be unable to continue. To resolve this problem:  

Using a mouse

  1. Right click Start button then choose Installed Apps.
  2. In the list locate and remove both instances:

    Microsoft Windows Desktop Runtime 8.x (x64)
    Microsoft Windows Desktop Runtime 8.x (x86)

  3. Once removed run the Freedom Scientific product installer again to complete installation.

Using the keyboard

  1. Press WINDOWS+X to open the special start menu.
  2. Then select Installed Apps, then press ENTER.
  3. Search for and remove each item below:

    Microsoft Windows Desktop Runtime 8.x (x64)
    Microsoft Windows Desktop Runtime 8.x (x86)

  4. Once removed run the Freedom Scientific product installer again to complete installation.

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