ZoomText - December 2025 update installation errors

ZoomText - December 2025 update installation errors

Problem

When a user accepts an update prompt for ZoomText 2025 December update they may experience an error during or shortly after install of the update. 

Applies to

  1. ZoomText

Resolution

An error may appear during installation or shortly afterwards only if ZoomText 2025.2410.58 is currently running during install.  The errors relate to Microsoft .NET 8 framework and may include any of the following:

  • A ZoomText error message that briefly appears and disappears after confirming a computer restart.
  • A notification indicating ZoomText crashed when starting after the update.
If either of these appear no action is required from the user and the errors should not appear again.   

Further information

  1. ZoomText 2025 update TSN

    • Related Articles

    • Freedom Scientific - Tandem December update for JAWS/Fusion 2021

      Problem Some customers using version 2021 of Freedom Scientific JAWS/Fusion may find themselves unable to use Tandem Remote facility. Resolution The following is a late release to update the 2021 products primarily to allow communication using the ...

    • FS Install - Create install log for Freedom Scientific products

      Problem When confronted by an installation failure, you wish to create an install log to gather more informmation about the problem for analysis. Applies to • JAWS • ZoomText • Fusion Resolution Locate the the online or offline installer for the ...

    • ZoomText/Fusion – Download and install (For IT Technicians)

      Problem An IT Technician needs to download and install ZoomText/Fusion for use on a computer in an organisation with limited user login. Applies to ZoomText Fusion Resolution ZoomText or Fusion may be installed using either of the download links ...

    • FS Install - Customise install of Freedom Scientific product

      Problem An IT technician may be tasked with installing Freedom Scientific BLV products JAWS/ZoomText/Fusion for an organisation that requires customisation of the install with particular pre-configured settings upon install. Affected products JAWS ...

    • FS Install - Common errors and solutions (JAWS/ZoomText/Fusion)

      Problem You are running into a problem resulting in an error with a Freedom Scientific BLV product installer JAWS/ZoomText/Fusion. Applies to JAWS ZoomText Fusion Resolution Error 80070643 is posted during install Error 8A280A12 posted during install ...