SmartVision - Update an app on Play Store

SmartVision - Update an app on Play Store

Problem

You wish to update an app via the Play Store on the SmartVision 3 to fix a problem.

Applies to

  1. SmartVision 3

Resolution

  1. From the Home screen use the UP/DOWN keys to navigate to and open Applications > Play Store.
  2. Navigate to Search then press OK.
  3. Navigate to the search box and enter the app to search for.
  4. Then navigate down to locate an Update button and press OK, if there is only an Open button the application is already up to date.
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