Power
Smartvision phone is no longer charging
Problem When connected to the power adaptor the phone no longer appears to charge anymore. Resolution Most likely the problem will be simple. Please check the following. • Charge cable: - The charge cable may have been damaged or gone faulty. Try to ...
Unable to read Messenger and Youtube apps after update
Problem Aftering accepting the Kapsys 8475 update for Smartvision 2 phone you may be unable to read within Facebook Messenger and Youtube apps. Resolution A corrective patch is available to fix reading issues described above, you must have the Kapsys ...
Unable to read audio books on the SmartVision2
Problem This document discusses a potential problems reading audio books with the Book Reader appllication on Smartvision 2 phone. Resolution Please check the problems listed below that most closely resemble the problem being experienced. Cannot play ...
Transferring files from SmartVision2 to a computer
Connect your SmartVision2 to your computer via the USB cable. A window for setting the USB connection will be displayed. Select "Transfer Files". SmartVision2 will be recognized as an external storage space and you can freely transfer your files. If ...
Unable to type text with the SmartVision keyboard
Problem You are unable to enter text using the phone keypad. Resolution In some cases, applications from the Google Play Store may not be compatible with the use of a physical keyboard. In this case, the use of the virtual keyboard is preferred. To ...
Error: "unfortunately messages has stopped"
Problem When you try to send a message using the Kapsys SmartVision 2 phone the error "unfortunately messages has stopped" appears. Resolution This problem may be caused by faulty information in the contact cards in the address book for a specific ...
SmartVision 2 - Supported applications
Problem A SmartVision 2 user would like to know the list of officially supported apps. Applies to SmartVision 2 Resolution The SmartVision 2 comprises a number of pre-loaded applications many of which are officially supported by Kapsys. Below shows ...