Jaws - Common problems and solutions

Jaws - Common problems and solutions

Problem

A JAWS installation require troubleshooting to resolve problems with the installation.


Applies to

  1. JAWS

Resolution

Discussed below divide by problem are symptoms and potential troubleshooting measures or solutions to common problems.


JAWS authorisation errors

In this section discussed are common JAWS authorisation related issues.

JAWS launches and requests authorisation.

  1. Update JAWS authorisation using the internet (ILM products)
  2. Update JAWS authorisation offline manually (ILM product)

JAWS posts error 'Your authorisation is for an earlier version.'

  1. Fix JAWS error authorisation is for an earlier version

JAWS demo timer expired repeating request for restart

  1. Fix JAWS 40 minute demo timer expired error

JAWS speech issues

Discussed are problems relating to loss of JAWS speech.

JAWS does not launch (no speech)

  1. Set JAWS auto startup
  2. Apply registry settings for JAWS auto start

JAWS auto start settings do not work

  1. Repair the JAWS installation

  1.  Fix VCSpeech error


JAWS launches with no speech

  1. Check JAWS sound card selection
  2.  AWS no speech troubleshooter

JAWS speaks too much

  1. REduce JAWS speech verbosity

JAWS Braille issues

This section discuses JAWS with Braille display.

A JAWS user needs to add Focus display with Bluetooth connection

  1. Pair and configure Focus Braille display with JAWS

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