Claro
Claro - Setting accessibility permissions (Mac OS)
Problem There are problems with Claroread functionality in Mac OS not working as expected. Detail During initial installation Claroread prompts to add Accessibility permissions that it needs to control the operating system. However, it is possible ...
Claro - When using Screen ruler you see a grey box on screen or display is not as expected
Problem: If Claro Screen Ruler software is not displaying as intended, such as displaying a grey box on screen regardless of setting used it may be a problem with the configuration settings. Resolution: Navigate to the path belwo: . ...
Claro Writing Helper – moving to online web offering
Information This document discusses the change in the offering for Claro Writing help. Any customers having problems with the installed Windows/Mac software may be best advised to try the online offering. • Claro Writing Helper has been offerd as an ...
Claro Writing Helper – Product key being rejected signing into online web app
Problem A customer may have problems using their product key to enter their online Claro Writing Helper app. The product key is being rejected even though it has been verified correct. Resolution Before continueing with the steps below verify that: ...
Reading text in other applications with Claro
Problem: You wish to have Claro read text within Internet browsers or other applications. Affected software Claro (Windows) Claro (Mac) Resolution: The way that you read back text will depend on the application being used. Internet (Safari, Chrome): ...
Using Claro IOS mobile apps with your license
Problem: You wish to make use of the Claro mobile apps that are provided as part of your license. Resolution: You can enable access to the Claro mobile apps as part of your license. However you will need to set up your Claro account with your license ...
Use additional Claro voices
Problem The default voice choices are not sufficient for the user's requirement. You can explore additional voices to find something suitable. Resolution Download additional voices: With Claro open click ClaroRead Plus > Download more Claro voices’. ...
Claro - Obtain Claro installer using product serial number
Problem A customer needs to download/install Claro software and has the product serial number to hand. Resolution Open the following website: https://www.clarosoftware.com/get/ Then choose Single User link. Then enter the product serial number into ...