Authorisation
TSS – Tiger software offline manual activation
Problem A customer in a restricted IT environment is unable to use internet activation for TSS software. Resolution e steps below will require logging in as Administrator. 1. From Tiger menu you go VP license manager and select Activate. 2. Then ...
Printing on A4 using Viewplus embossers guide
Problem You wish to emboss onto A4 using one of the Viewplus embossers using Tiger software. Resolution Open Windows Control Panel> Devices and Printers> Right click Viewplus embosser > Choose Printing Preferences> paper/media tab> choose German Std ...
Extended printing time on Viewplus Spotdot Emprint embosser
Problem The Spotdot Emprint takes a very long time during the inking portion of the print job. Braille embossing however is unaffected. Resolution The recommended solution for this problem is for the customer to replace the ink cartridges which ...
Font error or braille 29 error in TSS
Problem You receive a font or Braille error 29 whilst using TSS. These errors during translation can related to issues in the user profile. Resolution Please go through the profile settings and make sure you have valid selections under each tab and ...
You cannot see the Tiger add-in menu in Microsoft Word
Problem When trying to emboss from Microsoft Word the Tiger TSS menu is not showing in the "add-ons" ribbon toolbar of Microsoft Word. Background The TSS software uses an add-in to display the TSS menu functinos for the Braille translator. If it ...
TSS 7 Braille font installer not run during installation
Problem You may find that the TSS 7 installer has not installed the necessary fonts. Resolution We have been informed by Viesplus that the main TSS 7 installer is not always running the Tiger font installer. If you think this is the case because ...
TSS - Emboss text from Microsoft Excel
Problem A customer wishes to emboss Braille from man open Excel document via TSS. Resolution When embossing from Excel it is a little different from embossing from Word. Only certain sheets within the Excel document are suitable for embossing after ...
TSS - Software downloads
Problem A user who has a Tiger Software Suite (TSS) Braille translation software needs to download the software. Note A license number is required to activate the software which may have been bundled with a Viewplus embosser. This information is ...
TSS - Number installs allowed
About This document provides information about the maximum number of simultanious installations are allowed as stated in the EULA for TSS. Applies to Viewplus TSS (all versions) Resolution The TSS software may be installed and activated on a maximum ...
Emboss a text document from Microsoft Word
Information Below a quick set of steps to emboss a text document from Microsoft Word. Requirements Instaslled copy of TSS software A compatible Viewplus embosser Resolution Open the document you wish to emboss. Then press ALT, Y2 then X in sequence ...