Windows 11
Microsoft – Displayed time is incorrect
Problem A Windows user encounters a problem with the time being displayed is the incorrect time. Applies to Microsoft Windows 11 Resolution A variety of settings may impact the display of the current time in Windows. Please use the steps below to ...
Microsoft - Switch windows interface light/dark
Problem A Windows user wishes to switch their Windows light/dark theme. Applies to Windows 11 Resolution Please use the set of instructions that matches your preferred navigation method. Using the mouse Click Start button, then choose Settings app. ...
Microsoft - Warning error Windows Speech Recognition support ending
Problem A Windows user encounters an error that pops up on their system advising the customer that support for Windows Speech Recognition is ending. Applies to Windows 11 Resolution Microsoft on the link below have announced that Windows Speech ...
Microsoft – Introduction to using keyboard shortcuts for Windows
Problem A JAWS/ZoomText/Fusion using is in need of essential hotkeys to use in Window due to their vision loss. Applies to Windows 10/11 Resolution A frequent problem for those individuals who experience sudden vision loss is no longer being able to ...
Microsoft – Remove USB media write protection
Problem You have a USB memory stick who media appears to be locked and cannot be written to. Applies to Windows 11 Resolution In rare cases one may be supplied USB media that has software write protection enabled that you may wish to disable. Insert ...
Windows - Check for Windows 10/11 updates
Problem A customer is having problems or just wishes to ensure their machine has the latest Microsoft Windows updates. Resolution Tip Microsoft generally schedule regular updates for the second Tuesday of every month. Emergency security and ...
Microsoft - Controlling Windows 11/10 updates
Problem You wish to prevent or control the version update of a Windows 10 or 11 installation to maintain software compatibility. Applies to Windows 11/10 Resolution Note Using this soluition should be regarded as a temporary measure only. InControl ...
Microsoft - Applications fail to launch after install June 2022 security update
Problem After installing security update KB5014697 applications do not run anymore. Affected apps • Dragon 15 • Kurzweil 1000 • ZoomText • MindView Any other apps that use NET 3.5 Framework components Resolution Open Start menu and search "Control ...
Microsoft - Reposition Windows 11 start menu to bottom left corner
Problem: On Windows 11 the start menu location has been moved to bottom centre. Applies to Windows 11 Resolution Click Start button, then click Settings icon. Click on Personalization. Click the Taskbar behaviours settings. Use the Taskbar alignment ...
Microsoft - Change account name
Problem A Windows user wishes to change the account name that appears when they log on. Applies to Windows 11 Restolution Note This change does not update any folder names which remain the same only the visible account name is modified. Click Start ...
Microsoft - Windows 11 system requirements
Problem You wish to refer to the manufacturer system requirements for Windows 11. Applies to Microsoft Windows 11 Resolution Below are the basic system requirements for Windows 11 due for release 05/10/2021. Furthere details available here also: ...
Microsoft - Fix automatic repair boot loop
Problem When the comupter starts it displays "diagnosing your system" and attempts to repair your systtem, afterwards you come back to a screen that shows automatic repair failed. Applies to Microsoft Windows 11/10 Resolution Please try the methods ...
Microsoft - No video or sound in Zoom meeting app
Problem There is no output from the webcam or sound being heard by participants in the Zoom or similar meeting app. Applies to Windows 11 Resolution Each application on Windows must have permission to use the camera in Windows, without permission ...