Problem A ZoomText user may discover that notification banners from New Teams software recently introduced by Microsoft Applies to ZoomText 2022 and above Fusion 2022 and above Detail The Microsoft Teams app has been given a refresh dubbed New Teams, ...
Problem A ZoomText/Fusion 2024 customer experiences poor font smoothing in Microsoft Office applications. Resolution From version 2024.2312 ZoomText/Fusion has newly refactored magnification engine that supports better font smoothing, to enable this ...
Problem A customer is running ZoomText/Fusion and finds they are unable to toggle caps lock state on and off using a single press whilst ZoomText/Fusion is running. Applies to ZoomText Fusion Detail From ZoomText 2018 onwards Freedom Scientific use ...
Problem You are disabling the ZoomText/Fusion logon support by setting the relevant registry key but the logon support continues to run. Application You do not wish to have logon support enabled on a remote server to avoid interfering with use by non ...
Problem A customer's ZoomText does not start up automatically so they have to run in manually.. Applies to ZoomText/Fusion Resolution ZoomText can be made to start automatically during sign in and after sign in using two separate settings. Choose the ...
Problem You wish to read documents in Adobe Reader with ZoomText but are unable to make the speech work with these documents. Resolution Step 1 - Download Adobe Reader app If Adobe Acrobat reader is not already installed you may click the link: Adobe ...
Problem Whilst using Microsoft Teams with ZoomText running the Teams window may go blank or be blacked out. Resolution Note Microsoft Teams has updated to New Teams and this has brought back this problem but without the possibility of disable ...
Problem When using Care Management System with ZoomText the window interface is blacked out. Resolution Open Windows Explorer and navigate to the folllowing folder path for "AHOIUtil.exe", refer to the section below for location by version eg. ...
Problem When running thid party applications with ZoomText running the third party application may freeze or crash. An example of such a third-party application might be a CRM package such as Sage. Detail ZoomText runs some memory patches on ...
Problem When using ZoomText 2021 with Microsoft Office 2016 applications (i.e. Word 2016, Excel 2016) are restarting, closing, or crashing when ZoomText 2021 is in use. Known examples include when working with comments or spellcheck in a Word ...
Problem When using Microsoft Office apps and activate the spell checker this causes the application (such as Word) to crash. This behaviour is only observed when Zoomtext 2021 is running. Applies to ZoomText/Fusion 2021 Affected Office versions ...
Problem If a customer has an Adobe Reader PDF document open, when they try to scroll further down the document the view and read revert back to the top document. Resolution Please try each solution below to fix the problem and test again. Method 1: ...