General
SmartVision 2/3 – Keypad shortcut commands
Problem A customer wishes to know what pre-defined quick keyboard shortcuts for commonly used features on Kapsys SmartVision 3 or SmartVision 2 mobile phone. Applies to SmartVision 3 SmartVision 2 Resolution Below listed are pre-defined shortcut keys ...
SmartVision 3 – OK button conducts search
Problem When using SmartVision 3 mobile, pressing OK button conducts a search action rather than confirming the selected action as intended. Resolution This problem is known to the developers and occurs when a Talkback is update is not applied ...
SmartVision 3 - Updating Android to version 12 and beyond
Problem A SmartVision customer asks if SmartVision 3 will update beyond Android 11 with which it was shipped. Resolution Kapsys have informed Sight & Sound that later Android versions break compatibility with existing software. Due to this update to ...
SmartVision 2/3 – No screen reader speech on phone
Problem A customer with SmartVision 3 phone can hear no screen reader speech any longer but the phone plays power on chime and Google Voice button works. Applies to Kapsys SmartVision 2 Kapsys SmartVision 3 Resolution Ensure that the phone has been ...
SmartVision 3 – Restore home screen items to defaults
Problem A users home screen apps list on SmartVision 3 mobile phone may have disappeared, or they wish to reset to defaults. Resolution Press Menu from the home screen. Select “Settings” and press OK. Select “Apps and notifications” and press OK. ...
SmartVision 3 - Location of controls
Information Below description of location of controls for SmartVision 3 mobile phone Top panel • Headphone jack • Power button Front panel • Front camera • Earpiece • LCD display • Menu keys (left) • 5-day cursor pad with centre OK button (middle) • ...