Network
FS Auth - Sentinel License Manager System Requirements
About Provided below are system requirements for the Sentinel License Manager software to authorise Freedom Scientific BLV products JAWS/ZoomText/Fusion over a network. System requirements The Network License Server software is a Windows application ...
FS Auth – Network license authorisation overview (for technicians)
About The Freedom Scientific Network License option is available for multi-user licenses of Freedom Scientific BLV software products JAWS/ZoomText/Fusion. It provides a way to centrally distribute a license to client PCs in the same network and does ...
FS Auth – Error 'system cannot retrieve servers...'
Problem A Freedom Scientific BLV software license hosted on the Sentinel server has been lost, when attempting to expand the Subnet tree the error message below appears: “The system cannot retrieve the servers, there is no response to the broadcast“ ...
FS Auth - Sentinel Server Manual activation
Problem A Freedom Scientific Network License product customer needs to activate their Sentinel License Server manually. Application Use the steps below if the connection is known to be firewalled/managed or when online activation generates an error ...
FS Auth – Network License product codes
Problem An organisation wishes to check their Sentinel Server has the correct product license running on their network. Applies to JAWS ZoomText Fusion Resolution Each Freedom Scientific product is given a two digit product code to represent the ...
FS Auth - Transfer network license to new server
Problem A customer organisation has a Network License for Freedom Scientific BLV products JAWS/ZoomText/Fusion need to retire an old Sentinel License server to put a new on in it's place. Applies to JAWS ZoomText Fusion Resolution: The Sentinel ...
FS Auth– Sentinel network license on cloud server
Problem Can JAWS Sentinel license be hosted on a cloud server rather than a local server. Resolution Freedom Scientific has provided the following answer to this query: This should work as long as Port 5093 UDP is open on the server and able to ...
FS Auth – Sentinel server activation “Freedom Scientific Connection Error” (manual activation)
Problem A customer is attempting to activate a Freedom Scientific Sentinel network license when they receive the error “Freedom Scientific Connection Error” stating “There is an error with your internet connection”. Applies to JAWS ZoomText Fusion ...
FS Auth – Network license not found by client installation of JAWS/ZoomText/Fusion
Problem Sentinel software has been installed and a network license activated on a network. The client PC with the software does not find the network license when it starts up so it runs in demo mode with serial number 801. Resolution On some networks ...
FS Auth - Activate Freedom Scientific Network product license
Problem A customer needs to activate a network license for a Freedom Scientific BLV product JAWS/ZoomrText/Fusion. Applies to JAWS ZoomText Fusion Note Network license operation requires use of the Sentinel software to distribute the license to ...
FS Auth - Check for presence of Sentinel servers on your network
Problem You may be attempting to install a Freedom Scientific network license product and wishing to problem solve the scenarios below: • You wish to find the IP address/computer name of the Sentinel server providing your Freedom Scientific network ...
FS Auth - Unable to generate locking code
Problem A Freedom Scientific Network license customer encounters an error stating that the Locking Code cannot be generated when attempting to activate their license on a Sentinel Server. Resolution Before applying the resolution please check the ...
FS Auth - Activation error “Error validating license code” (Network License)
Problem When attempting to activate a Network License for Freedom Scientific product you receive an the message "error validating license code". Resolution Step 1 - Check license type Please click Get detailed product authorisation information, then ...
FS Auth - What happens when customers are unable to use a Sentinel server for a network JAWS license
Problem A Network License customer is unable to use Sentinel Network License in their organisation due to technical reasons. Detail some organisation networks may find it impractical to deploy a Sentinel Server to host their license due to Technical ...
Sentinel server activation error 201 is posted during re-activation of network license
Problem: You receive an error 201 when attempting to re-activate a Sentinel license server for JAWS, ZoomText or Fusion products. Applies to: JAWS Zoomtext Fusion Cause/explanation: The activation system needs a new locking code to be generated for ...
FS Auth - Sentinel Software download links and info
Problem An IT admin at an organisation who have purchased a Network License product and requires downloads and technical documentation to assist them with deploying the license on their network. Applies to JAWS (Network License) ZoomText (Network ...
FS Auth - Client does not detect active network license
Problem When launching a Freedom Scientific BLV client software JAWS/ZoomText/Fusion that uses a Network License the client may fail to detect the Network Authorisation and run in 40 minute demo mode. This may happen even when you have confirmed the ...